Apple Watch FAQ

What condition will my product be in?
At Premier Max, we offer four cosmetic grades — Fair, Good, Excellent, and Open-Box — so you can choose the right fit for your budget and preference. Every device is fully tested and guaranteed to perform like new, no matter the cosmetic grade.

Fair: Noticeable wear like scratches or small dings. A smart pick for maximum value.
Good: Light signs of normal use. Great balance between price and appearance.
Excellent: Nearly flawless with minimal signs of handling.
Open-Box: Like new. Typically returned shortly after purchase and fully tested. May come in original or repackaged box.
Is a refurbished Apple Watch reliable?
Yes. Every Apple Watch at Premier Max is professionally restored and tested for speed, accuracy, and durability. Whether you're tracking workouts, checking messages, or closing rings, your watch will perform like new — guaranteed.
What’s the battery life like on a refurbished Apple Watch?
We test all batteries to meet Apple’s quality standards. If a battery doesn’t meet performance benchmarks, we replace it. You’ll get strong, all-day battery life for tracking health, activity, and staying connected.
Can I update the watchOS software?
Yes. Every Apple Watch we sell is compatible with the latest version of watchOS supported by its model. You’ll receive new features, security updates, and enhancements — just like a brand-new device.
Is the Apple Watch still water resistant?
Absolutely. We carefully inspect and test each Apple Watch to ensure it meets water resistance standards. Whether you're washing hands or working out, you can use it with confidence — just like new.
What comes in the box?
Your Apple Watch will arrive with a compatible charging cable and a band. Everything is cleaned, tested, and ready to go out of the box — no missing parts, no surprises.
What if I need help or something goes wrong?
Every Apple Watch comes with a 1-year warranty and a 30-day return window. If anything’s not right, our team is here to help — fast. We’ll repair, replace, or refund your device with no hassle.
When will my Apple Watch arrive?
Once your order is processed, we ship it with free 2-day delivery. You’ll receive tracking info as soon as it ships. Fast, secure, and reliable.